Frequently Asked Questions About Registration
Can I become a member when I register?
Yes. The first step of the account creation process is to verify your membership. If you're not a CNS member or your membership is not current, you will be given an opportunity to join CNS or renew your membership prior to registering.
I paid my registration, but my CNS Account home page still shows that I need to register. What do I do?
Sometimes it can take a minute or two before our server receives the 'payment completed' message from CyberSource. Try refreshing the display of your account home page. Or, try logging out of your account and then log back in. If this doesn't solve the problem, please contact firstname.lastname@example.org for further instructions.
I'm unable to pay by credit card. Are other payment options available?
Yes, you may fill out the CNS 2022 Registration Form here and PRINT A COPY to include with your check. Check payments delay processing and must be received no later than March 25, 2022; Send to: CNS Meeting, c/o TM Events, Inc., 971 West Campus Ln., Goleta, CA 93117. Checks received without registrant information cannot be processed.
I need to cancel my registration. Can I get a refund?
The last day to request a refund is March 25, 2022. No refunds can be completed after this date. For cancellations made by March 25, 2022, registration fees will be refunded less a $50 cancellation fee. See Registration Policies, Cancellations & Refunds.
* Cancellation requests must identify the registrant's name, email address, membership level, and amount paid. Send cancellation requests to email@example.com.
Can I get a duplicate receipt for my registration?
You should have received a receipt via email at the time of purchase. If you need an additional copy, please email firstname.lastname@example.org.
I need a Certificate of Attendance. How do I request one?
We can only issue Certificates of Attendance once the meeting has concluded, please email email@example.com to request your certificate of attendance after April 27, 2022.
I need a Letter of Invitation for my VISA. How do I request one?
We are happy to provide Letters of Invitation to registered attendees. Please email us and provide the following information at the time of request:
- Your Full Name (as it appears on your passport) and the Name you used for the Meeting (if different)
- Your University Affiliation
- The Country you were born in
- Date of Birth
- If available, please include Title of your Presentation
- If available, please include Poster Session information (Poster #, Day, Time)
Email your request to firstname.lastname@example.org. Be advised Visa letters may take 7-10 days to process; please plan accordingly.
You will be required to upload your Covid-19 vaccination record and your Identification Card to complete your registration. If you are not vaccinated, email email@example.com for more information.
CNS 2022 Registration Update:
San Francisco's Safer Together Health Order & California Department of Public Health (CDPH) requirements have been updated as of February 1st. Attendees can now show a negative COVID-19 test as an alternative to being "up to date" on vaccinations (masking would still be required).
PCR laboratory tests may be taken within _two days before_ entry for those who are not vaccinated. However, we encourage vaccinated individuals to utilize self-tests at the meeting to protect the health of others.
IMPORTANT: Self-administered rapid antigen test (such as an at-home test) is not acceptable proof of a negative test. Verification of the test result from a third party is needed. A printed or electronic document from the test provider or laboratory may be used.
APRIL 23–26 • 2022