Frequently Asked Questions About Registration

CNS 2020 Virtual Meeting FAQ

Can I become a member when I  register?

No, not at the same time. If you're not a CNS member or your membership is not current, you will need to join CNS or login and renew your membership prior to starting the registration processes.

I paid my registration, but my CNS Account home page still shows that I need to register. What do I do?

Sometimes it can take a minute or two before our server receives the 'payment completed' message from our database. Try refreshing the display of your account home page. Or, try logging out of your account and then log back in.  If this doesn't solve the problem, please  contact meeting@cogneurosociety.org for further instructions.

I'm unable to pay by credit card.  Are other payment options available?

Yes, you may fill out the CNS 2020 Virtual Registration Form here and PRINT A COPY to include with your check, checks must be in US funds and drawn on a US bank. Check payments delay processing and must be received no later than May 1, 2020; Send to: CNS Meeting, c/o TM Events, Inc., 1688 Calabasa Drive, Lincoln, CA, 93117. Checks received without registrant information cannot be processed.

I need to cancel my CNS 2020 Virtual Meeting registration.  Can I get a refund?

No refunds will be given for any CNS 2020 Virtual Meeting Registration fees paid. See Registration Policies, Cancellations & Refunds.

Can I get a duplicate receipt for my  registration?

You should have received a receipt via email at the time of purchase. If you need an additional copy, please email registration@cogneurosociety.org.

I need a Certificate of Attendance. How do I request one?

You will receive a certificate of attendance from vConferenceOnline after the meeting and if you do not receive it, please email meeting@cogneurosociety.org to request your certificate of virtual attendance after May 5, 2020.

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MAY 2–5, 2020

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